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Author: Carl Duncker
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One Day Courses
One Day Training courses can be a highly effective option when seeking to enhance the skills of an employee whether it be in management, leadership or marketing. Training managers that choose to optimise their training budget for the greatest return on investment choose to invest in one day training courses for the benefit of their…
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Benefits of Learning in Groups
What are the Benefits of Learning in Groups? There are many benefits of training in groups; as such it is perhaps unsurprising that companies are increasingly choosing to use external training providers who conduct courses in such a way. Public training course Public training courses typically involve an instructor leading a training session with a…
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Training Needs and Wants
by Carl Duncker I’ve just created a post on trainingzone – a web community for training managers and consultants. The article describes the delicate balancing act between needs and wants in training design. That is my personal need to provide the knowledge and experience that learners will benefit from most whilst delivering those chunks of…
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Customer Service Skills
This article aims to address the seemingly basic issue of customer service, and will help you understand why it is such an integral part of any organisation. Customer service is the provision of service to your businesses customers before, during and after a purchase. It exists to enhance the level of customer satisfaction, aiming to…
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Time Management Skills
How do you manage time? In this short article we’ll explore how managing time is an important management skill. Whatever your job title or position, time is the one thing we each have in equal amounts. But as managers we are employed to take purposeful action. This means completing goals efficiently and effectively. It means…
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Conflict Resolution
This article aims to explain to you what conflict resolution is, when it can affect your organisation and why discovering and implementing the best conflict management methods of it is so vital to the well-being of individuals and the company as a whole. The concept of conflict resolution is defined as the different processes which…
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Management Development Programs
Management Development Program Definition Your management development program guide is for directors and managers looking to develop a management training program. This 2nd Edition Guide To Management Training Programs is a useful question and answer resource for training managers, HR managers and senior management professionals. Exploring key topics it covers a wide range of common questions including: what is…
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Team Management
Make Your Team Shine with Team Management As a manager, you have the power to make or break a team. When managed well, your team can reach its highest potential and be successful in all its endeavours. Line Management is an essential part of this process – it’s what helps you streamline processes and create…
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Managing Training Providers
How To Improve Your Training Provider FREE: Guide To Improving Your Training Provider Launching Monday 9th September, this long anticipated guide to getting more from your training provider will be released in 7 key sections: 1. Define Your Training Needs 2. Searching For Training Providers 3. Solicit Proposals 4. Evaluate Proposals 5. Further Exploration 6.…
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FAQs
We are often asked to customise content for our inhouse training courses. This can be from tailoring course content and case studies to writing a course from scratch. We also deliver our standard courses without alteration for a fixed and transparent investment. I’ve just finished a blog on this pricing approach on the trainingzone website.…
